Terms and Conditions

Terms/Privacy Policy/Members Agreement


TERMS & CONDITIONS

TERMS & CONDITIONS

Renewal Conditions: By joining a plan, you are authorizing American Sterling Dental Plans DBA DentaCard to bill your credit card or checking account for the plan you have selected. This charge shall renew until you notify American Sterling Dental Plans DBA DentaCard in writing of its cancellation. By joining you indicate you have read the terms and conditions of the plan. This plan will automatically terminate at the end of your membership term for the plan you have selected.

Termination Conditions: American Sterling Dental Plans DBA DentaCard and Careington International Corporation (Careington) reserve the right to terminate plan members from its plan for any reason, including non-payment. If American Sterling Dental Plans DBA DentaCard terminates the plan or your membership for a reason other than non-payment, you will receive a pro-rata refund of your membership fees.

Cancellation Conditions: You have the right to cancel within the first 30 days after effective date or receipt of membership materials (whichever is later) and receive a full refund, less the processing fee, if applicable. If for any reason during this time period you are dissatisfied with the plan and wish to cancel and obtain a refund, you must submit a written cancellation request. American Sterling Dental Plans DBA DentaCard will accept cancellation requests at any time and will stop collecting membership fees in a reasonable amount of time, but no later than 30 days after receiving a cancellation notice. Please send a cancellation letter and a request for refund with your name and member ID to American Sterling Dental Plans DBA DentaCard, DentaCard at 6150 Parkland Blvd Ste 250, Mayfield Heights, OH 44124 or fax to 1-888-339-5418. You may also submit cancellation requests by email: contact@dentacard.com. When you cancel, you will continue to have access to the plan for the remainder of the period for which you have paid; your membership will terminate at the end of that period. The preceding sentence does not apply to quarterly, semi-annual or annual memberships in FL, ND and OK, where you will receive a pro-rata refund whenever you cancel.

Description of Services: Please see the enclosed materials for a specific description of the programs included in your plan.

Limitations, Exclusions & Exceptions: This plan is a discount membership program offered by Careington. Careington is not a licensed insurer, health maintenance organization or other underwriter of health care services. No portion of any provider’s fees will be reimbursed or otherwise paid by Careington. Careington is not licensed to provide and does not provide health care services or items to individuals. You will receive discounts for services at certain health care providers who have contracted with the plan. You are obligated to pay for all health care services at the time of service. Savings are based upon the provider’s normal fees. Actual savings will vary depending upon location and specific services or products purchased. Please verify such services with each individual provider. The plan’s discounts may not be used in conjunction with any other discount plan or program. All listed or quoted prices are current prices by participating providers and subject to change without notice. Any procedures performed by a non-participating provider are not discounted. From time to time, certain providers may offer products or services to the general public at prices lower than the discounted prices available through this plan. In such event, members will be charged the lowest price. Discounts on professional services are not available where prohibited by law. This plan does not discount all procedures. Providers are subject to change without notice and services may vary in some states. It is the member’s responsibility to verify that the provider participates in the plan. At any time Careington may substitute a provider network at its sole discretion. Careington cannot guarantee the continued participation of any provider. If the provider leaves the plan, you will need to select another provider. Providers contracted by Careington are solely responsible for the professional advice and treatment rendered to members and Careington disclaims any liability with respect to such matters.

Complaint Procedure: If you would like to file a complaint regarding your plan membership, you must submit your complaint in writing to: Careington International Corporation, P.O. Box 2568, Frisco, TX 75034. You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution process, if you remain dissatisfied you may contact your state insurance department.

 

Members Agreement:

DentaCard membership agreement: (DBA DentaCard Members Agreement)
The following terms and conditions of this Member’s Agreement (“Agreement”) as well as the DentaCard website Terms of Use, and Member’s Home Page which are incorporated herein by reference as if fully set forth below, govern the dental plan or dental program (“Plan or Program”) that you are purchasing through your submission of the enrollment form on the DentaCard website, also the DentaCard website. All Members subscribing to a Plan or Program should read this Agreement and the incorporated Terms of Use, Refund and Cancellation Policy, and Member’s Home Page carefully and communicate any questions that may arise to a  DentaCard Member Service Representative at:
By Phone:
Toll Free – 1(877)333-6822
Fax – 440-446-1990
By U.S. Postal Mail:
DentaCard Members Department
6150 Parkland Blvd Ste 250, Mayfield Heights, Ohio 44124

MEMBERSHIP AGREEMENT
Discount Medical Plan Organization: Careington International Corporation
7400 Gaylord Parkway
Frisco, TX 75034
To add a family member to your plan, contact American Sterling Dental Plans LLC DBA DentaCard 1-877-333-6822. For assistance using your plan, please call Member Services at 1-877-333-6822. Group Code: DNTACRD

Term: Annual
Total Fees: Classification: [Member Only/Member and Family]; Mode of Payment: Annual; Periodic Charges: [$89.95/$129.95]; Processing Fee: [$10.00]

Renewal Conditions: By joining a plan, you are authorizing DentaCard to bill your credit card or checking account for the plan you have selected. This charge shall remain in force until you notify DentaCard in writing of its cancellation. By joining, you indicate you have read the terms and conditions of the plan. This plan will automatically terminate at the end of your membership term for the plan you have selected.
Termination Conditions: DentaCard and Careington reserves the right to terminate plan members from its plan for any reason, including non-payment.
Cancellation Conditions: You have the right to cancel within the first 30 days after receipt of membership materials and receive a full refund, less the processing fee stated above, if applicable. FL Residents: You have the right to cancel within the first 30 days after effective date. If for any reason during this time period you are dissatisfied with the plan and wish to cancel and obtain a refund, you must submit a written cancellation request. DentaCard will accept and cancel program memberships at any time during the membership period and will cease collecting membership fees in a reasonable amount of time, but no later than 30 days after receiving a cancellation notice. Please send a cancellation letter and a request for refund with your name and member number to DentaCard, 6150 Parkland Blvd Ste 250, Mayfield Heights, OH 44124, Fax 1-888-339-5418. You may also submit cancellation by email: contact@dentacard.com. If DentaCard is billing you annually, DentaCard will, in the event of cancellation of the membership by either party; make a pro-rata reimbursement of the periodic charges to the member.
Description of Services: Dental
Please see the enclosed materials for a specific description of the programs that you have purchased.
Limitations, Exclusions & Exceptions: This program is a discount membership program offered by Careington. Careington is not a licensed insurer, health maintenance organization, or other underwriter of health care services. No portion of any provider’s fees will be reimbursed or otherwise paid by Careington. Careington is not licensed to provide and does not provide medical services or items to individuals. You will receive discounts for medical services at certain health care providers who have contracted with the plan. You are obligated to pay for all health care services at the time of your appointment. Savings are based upon the provider’s normal fees. Actual savings will vary depending upon location and specific services or products purchased. Please verify such services with each individual provider. The discounts contained herein may not be used in conjunction with any other discount plan or program. All listed or quoted prices are current prices by participating providers and subject to change without notice. Any procedures performed by a non-participating provider are not discounted. From time to time, certain providers may offer products or services to the general public at prices lower than the discounted prices available through this program. In such event, members will be charged the lowest price. Discounts on professional services are not available where prohibited by law. This plan does not discount all procedures. Providers are subject to change without notice and services may vary in some states. It is the member’s responsibility to verify that the provider is a participant in the plan. At any time Careington may substitute a provider network at its sole discretion. Careington cannot guarantee the continued participation of any provider. If the provider leaves the plan, you will need to select another provider. Providers contracted by Careington are solely responsible for the professional advice and treatment rendered to members and Careington disclaims any liability with respect to such matters.
Complaint Procedure: If you would like to file a complaint or grievance regarding your plan membership, you must submit your grievance in writing to: Careington International Corporation, P.O. Box 2568, Frisco, TX 75034. You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution, if you remain dissatisfied you may contact your state insurance department.

 

Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on DentaCard’s website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling our toll free number 1-888-333-6822. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-877-333-6822 or use our contact page by clicking here.
Individual and Family Dental Plans.
DentaCard is a dental savings plan created to help those without traditional insurance visit the dentist more affordably.Terms of Use
Terms & Conditions for Use of this Site
Your use of this site is expressly conditioned on your acceptance of these Terms of Use. If you do not agree with any part of the Terms of Use, you must not use this site.
DentaCard reserves the right to modify the Terms of Use at any time. Continued use of this site by you will constitute your acceptance of any revisions to the Terms of Use. Please check this page regularly.

Copyright / Trademark
Except where otherwise indicated, all materials contained in this Web site are the copyrighted property of  DentaCard, its affiliated companies and/or third party licensors.
Permission is hereby granted to use, copy and distribute these materials as presented in this Web site and without alteration for non-commercial purposes only; provided that all copyright and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited.
Except as expressly provided herein, you shall not use any portion of this Web site, or any other intellectual property of  DentaCard (including, but not limited to  DentaCard service marks), on any other Web site, in the source code of any other Web site, or in any other printed or electronic materials. Except as expressly provided herein, you shall not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this Web site’s content or frame this Web site within any other Web site without our prior written permission. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory, without prior written permission from  Dental Health Plans, is prohibited.

Third-Party Sites
This site contains links to other Internet Web sites (“Third-party Sites”) that are not maintained by  DentaCard. These links are provided solely for your convenience.  DentaCard makes no warranties or representations about the content of, any products or services offered by, or the intellectual property compliance of, such Third-party Sites. We recommend that you take the time to read the privacy policies and user agreements of these sites.

Privacy & Security
Please review our Privacy & Security Policy, which also governs your visit to this web site.

Geographic Location Identification
When you visit our Web site, you may see messages tailored to your specific state or city. We are able to identify your general geographic location using a system that recognizes and pinpoints the location of publicly routed IP addresses – the unique numbers computers use to communicate with other devices on computer networks. Though we can identify your geographic location, we do not receive your personal information. We identify your location only to provide a more tailored experience for you.

Disclaimer of Warranty
The content and materials in this site are provided “as is” and without representations or warranties of any kind, either express or implied.  DentaCard expressly disclaims all warranties, express or implied, with respect to this site including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement.  DentaCard does not warrant or represent that the functions or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site, its servers or any e-mail sent from  DentaCard are free of viruses or other harmful components. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

Limitation of Liability
DentaCard shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of (a) the use of, or inability to use, this site or content found in this site, or (b) unless resulting from the gross negligence or intentional actions of  DentaCard, the unauthorized access to or alteration of your transmissions or data, even if  DentaCard has been advised of the possibility of such damages. Some states do not allow the exclusion of liability for certain damages, so the foregoing exclusions or limitations may not apply to you.

Jurisdiction / Enforceability
Use of this site shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles of conflicts of laws. Any dispute concerning this site shall be subject to the exclusive venue of a court of competent jurisdiction in Cuyahoga County, Ohio.
Should any provision of these Terms of Use be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.

Fees listed on this website/materials:
This fee schedule is only to be used as a guide to determine approximate prices for dental services. The discounted fee schedule amount reflects the average fee information currently available on our systems. Individual dentist fee schedules may differ.  DentaCard makes no guarantee as to the accuracy of any particular fee amount. In order to determine the specific rates for a dental provider, you should contact the dental provider directly.  Discounted fees are listed for visits to a participating general dentist. Consult with your provider prior to beginning any treatment. Please note that this is not insurance and we do not make payments directly to medical services providers. It is a discount program, and you are obligated to pay for all health care services.