Terms of Use
Terms & Conditions for Use
of this Site
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Your use of this site is expressly conditioned on your acceptance of these Terms of Use. If you do not agree with any part of the Terms of Use, you must not use this site. DentaCard reserves the right to modify the Terms of Use at any time. Continued use of this site by you will constitute your acceptance of any revisions to the Terms of Use. Please check this page regularly. |
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Copyright / Trademark |
| Except where otherwise
indicated, all materials contained in this Web site
are the copyrighted property of American Dental
Health Plans, its affiliated companies and/or
third party licensors.
Permission is hereby granted to use, copy and distribute these materials as presented in this Web site and without alteration for non-commercial purposes only; provided that all copyright and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited. Except as expressly provided herein, you shall not use any portion of this Web site, or any other intellectual property of American Dental Health Plans (including, but not limited to American Dental Health Plans service marks), on any other Web site, in the source code of any other Web site, or in any other printed or electronic materials. Except as expressly provided herein, you shall not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this Web site's content or frame this Web site within any other Web site without our prior written permission. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory, without prior written permission from American Dental Health Plans, is prohibited.
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Third-Party Sites |
| This site contains links to other Internet Web sites ("Third-party Sites") that are not maintained by American Dental Health Plans. These links are provided solely for your convenience. American Dental Health Plans makes no warranties or representations about the content of, any products or services offered by, or the intellectual property compliance of, such Third-party Sites. We recommend that you take the time to read the privacy policies and user agreements of these sites. |
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Privacy & Security |
| Please review our Privacy & Security Policy, which also governs your visit to this web site. |
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Geographic Location Identification |
| When you visit our Web
site, you may see messages tailored to your specific
state or city. We are able to identify your general
geographic location using a system that recognizes
and pinpoints the location of publicly routed IP
addresses - the unique numbers computers use to
communicate with other devices on computer networks.
Though we can identify your geographic location, we
do not receive your personal information. We
identify your location only to provide a more
tailored experience for you.
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Disclaimer of Warranty |
| The content and materials in this site are provided "as is" and without representations or warranties of any kind, either express or implied. American Dental Health Plans expressly disclaims all warranties, express or implied, with respect to this site including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. American Dental Health Plans does not warrant or represent that the functions or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site, its servers or any e-mail sent from American Dental Health Plans are free of viruses or other harmful components. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. |
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Limitation of Liability |
| American Dental Health
Plans shall not be liable for any injury,
loss, claim, or damage, nor any indirect, special,
incidental or consequential damages of any kind,
whether based in contract, tort, strict liability or
otherwise, which arises out of (a) the use of, or
inability to use, this site or content found in this
site, or (b) unless resulting from the gross
negligence or intentional actions of
American Dental Health Plans, the
unauthorized access to or alteration of your
transmissions or data, even if American
Dental Health Plans has been advised of the
possibility of such damages. Some states do not
allow the exclusion of liability for certain
damages, so the foregoing exclusions or limitations
may not apply to you. |
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Jurisdiction / Enforceability |
| Use of this site shall be
governed by and construed in accordance with the
laws of the State of Ohio without giving effect to
any principles of conflicts of laws. Any dispute
concerning this site shall be subject to the
exclusive venue of a court of competent jurisdiction
in Cuyahoga County, Ohio.
Should any provision of these Terms of Use be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions. |
This fee
schedule is only to be used as a guide to determine approximate
prices for dental services. The discounted fee schedule amount
reflects the average fee information currently available on our
systems. Individual dentist fee schedules may differ. Sterling
Dental Plan makes no guarantee as to the accuracy of any particular
fee amount. In order to determine the specific rates for a dental
provider, you should contact the dental provider directly.
Discounted fees are listed
for visits to a participating general dentist. Consult with
your provider prior to beginning any treatment.Please note that this is not insurance and we do
not make payments directly to medical services providers. It is a
discount program, and you are obligated to pay for all health care
services. You will receive discounts for medical services at certain
health care providers who have contracted with the plan. This plan
is administered by American Dental Health Plans,
Sterling Dental
Plans membership agreement: (DBA DentaCard Members Agreement)
The following terms and conditions of this Member's Agreement
(“Agreement”) as well as the STERLING DENTAL PLANS website Terms of
Use, and Member’s Home Page which are incorporated herein by
reference as if fully set forth below, govern the dental plan or
dental program (“Plan or Program”) that you are purchasing through
your submission of the enrollment form on the STERLING DENTAL PLANS
website. All Members subscribing to a Plan or Program should read
this Agreement and the incorporated Terms of Use, Refund and
Cancellation Policy, and Member’s Home Page carefully and
communicate any questions that may arise to a STERLING DENTAL PLANS
Member Service Representative at:
By Phone:
Toll Free 24 hours a day - 1(800) 642-2501
Direct – 440-446-1555
Fax – 440-446-1555
By U.S. Postal Mail:
STERLING DENTAL PLANS Members Department
6140 Parkland Blvd., Mayfield Heights, Ohio 44124
MEMBER’S AGREEMENT
On behalf of yourself and your dependents, if
applicable, the following are the terms and conditions of
membership.
By submitting your enrollment request form, you acknowledge that you
have read (on your own behalf and on behalf of your enrolled
dependents) the following terms and conditions:
1. PLAN DESCRIPTION:
Each Member is entitled to receive discounts on specified services
when using a participating provider (“Provider”) as set forth on the
STERLING DENTAL PLANS website Provider List. Members are entitled to
receive certain dental services from Providers at predetermined
rates and for a percentage discount off the Provider’s normal retail
prices for such dental services. The dental provider listings on
STERLING DENTAL PLANS are provided directly from each dental Plan or
Program, and the respective dental Plan or Program provides STERLING
DENTAL PLANS with updates on a monthly basis. Every effort has been
made to ensure that only participating active providers are listed.
We strongly recommend that you confirm that a provider is currently
participating before you receive any services from that provider.
Other terms and conditions, the dental services eligible for
discounts, and the discounted fees for the dental services included
are listed in the Members Home Page and are subject to change,
modification or substitution by the Member’s Plan or Program as
updated by STERLING DENTAL PLANS from time to time, and Members
shall receive a reasonable notification of any such change,
modification or substitution. Fees for Services vary by region. In
order to receive dental services at the discounted rate, a Member
must present his/her Membership ID card to the Provider before
dental services are rendered. Members must pay the Provider directly
at the time of Service unless otherwise agreed upon between Provider
and Member.
If a Member wishes to confirm whether a Plan or Program discount is
available for a particular dental service, or wishes to confirm the
current fee for a particular dental service, he/she should first
contact the Provider directly, and if any further assistance is
necessary, a Member Service Representative at the toll-free number
located above and/or on the Membership ID card.
2. MEMBERSHIP TERM:
Once the initial fee for Membership in the Plan or Program
(“Membership Fee”) and any enrollment, processing or other fee is
paid and received, a Member will be entitled to all discounted
dental services for the time period (“Membership Term”) that the
Member selects at the time of purchase. The Member will receive a
Plan or Program activation notice with such activation commencing
within 72 hours of the purchase and remaining in force as long as
Member continues to pay required Membership Fees and otherwise
complies with the terms of this Agreement. Members may select from
Membership Terms offered at the time of activation which may include
monthly or annual options. Member may change the Membership Term by
calling Member Services before the new Membership Term at the number
located on the Membership ID card.
3. AUTOMATIC RENEWAL OF
MEMBERSHIP TERM:
YOUR MEMBERSHIP WILL BE AUTOMATICALLY RENEWED TWO (2) WEEKS PRIOR TO
THE EXPIRATION DATE IDENTIFIED IN YOUR ORDER CONFIRMATION.
At the conclusion of your Membership Term, Membership in the Plan or
Program will be renewed automatically unless the Member notifies
STERLING DENTAL PLANS, either by telephoning a Member Services
Representative at the number on the Membership ID card or by
providing written notification to STERLING DENTAL PLANS before the
new Membership Term, that he/she wishes to cancel his/her Membership
in the Program.
Unless you are otherwise advised in advance by STERLING DENTAL
PLANS, in the event that your initial membership order is paid in
the form of an electronic payment (credit card or electronic check
for the withdrawal of funds from your checking account), the
automatic renewal will also be charged to the same credit card or
checking account that you provide in making your initial membership
order.
In addition to providing notification to STERLING DENTAL PLANS, in
order to terminate his/her Membership, the Member also must return
his/her Membership ID card to STERLING DENTAL PLANS before the new
Membership term. If the Member either fails to notify STERLING
DENTAL PLANS in writing that the Member is terminating the
Membership and/or fails to return the Membership ID card as required
herein, Membership in the Program will be renewed automatically and
the Membership Fee for an additional term will be charged against
the Member’s credit card or by debit to the Member’s checking
account, as applicable. If the Member paid for the previous
Membership by check, then he/she will be sent a bill for the
Membership Fee. Should a Member have any questions concerning the
program, or the continuation or cancellation of Membership, he/she
should telephone a Member Services Representative at the number on
the Membership ID Card.
4. CANCELLATION AND REFUND
POLICY:
If a Member wishes to cancel and/or terminate his/her Membership,
the Member may cancel their Membership by returning their membership
card, or by written consent to STERLING DENTAL PLANS. Any sign
up fees will not be refunded.
Any cancellation of Membership in the Plan or Program will not
affect any dental services or discounts received by a canceling
Member before the effective date of the cancellation.
5. COMPLAINT PROCEDURE:
Any complaint regarding Plan or Program Membership should be
directed to Member Services at the toll-free number on your ID card
or in writing to the address shown above.
6. MEMBERSHIP
PAYMENT/BILLING:
Unless payment is made by check (other than a direct debit), payment
of the initial Membership Fee and/or any renewal Membership Fee will
be made automatically by a charge against the Member’s credit card
or by a debit to the Member’s checking account (depending on the
payment option authorized by the Member) for the full amount of the
Membership Fee for the Membership Term. Members who chose to pay
Membership Fees by a direct charge against the Member’s Credit card
or by a direct debit to the Member’s checking account statement may
not receive notice from STERLING DENTAL PLANS of a subscription
payment due, rather the Member will be notified of the billing on
his/her credit card or checking account statement. Each Member
hereby authorizes STERLING DENTAL PLANS to bill and receive payment
for the Membership Fee as set forth in the Agreement. STERLING
DENTAL PLANS reserves the right to increase the Membership Fee for a
future Membership Term, in which case the Member will be notified of
the increased Membership Fee, which will be effective upon renewal
of the Program Membership.
Checks returned as unpaid (NSF) will be assessed a $25.00 service
charge. Past due accounts that are not brought current within 15
days of the e-mail notice are subject to suspension and possible
account termination.
Unless you are otherwise advised in advance by STERLING DENTAL
PLANS, in the event that your initial membership order is paid in
the form of an electronic payment (credit card or electronic check
for the withdrawal of funds from your checking account), the
automatic renewal will also be charged to the same credit card or
checking account that you provide in making your initial membership
order. Provided that your discount plan benefits have not been used,
a full refund will be issued within the first 60 days of the
automatic renewal. After 60 days, membership is subject to the
cancellation policy detailed above. In the event that your initial
membership order is paid via regular U.S. Mail in the form of a
paper check or money order, it is the responsibility of the member
to supply STERLING DENTAL PLANS with current payment information to
process membership renewal. Payment options are limited to the
following: credit card, electronic check withdrawal, or paper check
or money order sent regular U.S. Mail.
In order for your membership to continue without interruption, your
renewal payment must be received two (2) weeks prior to the
expiration date identified in your order confirmation. In the event
that STERLING DENTAL PLANS attempts to automatically renew your
membership but is unable to do so due to the cancellation or
inactivation of your credit card or other form of electronic
payment, STERLING DENTAL PLANS will attempt to notify the member
through the e-mail address on record. In all events, it is the
responsibility of the member to ensure that STERLING DENTAL PLANS
has received payment for membership renewal two (2) weeks prior to
the expiration date identified in the order confirmation. STERLING
DENTAL PLANS is not responsible and assumes no liability to any
member for any member's failure to provide STERLING DENTAL PLANS
with current payment information for membership renewal.
7. MEMBER ACKNOWLEDGEMENTS:
Membership in the Plan or Program and or Member’s rights or duties
under this Agreement may not be assigned or delegated without the
prior express written consent of STERLING DENTAL PLANS. Member
agrees that he/she will use his/her Plan or Program Membership only
for his/her personal benefit or for the benefit of his/her Family
Members (if Family Program is elected). “Family Members” are defined
by the specific Plan or Program chosen by the Member. A Member’s
violation of this Paragraph may, at the discretion of STERLING
DENTAL PLANS, result in immediate termination of the Plan or Program
Membership. STERLING DENTAL PLANS bears no responsibility for the
payment of or contribution to any use, sales or other tax that may
be imposed on the dental services by any federal, state or other
taxing authority. Payment of such taxes will remain the sole
responsibility of the Member or the Provider of the dental services,
as applicable. Member is responsible for paying Providers and/or
vendors for all dental services rendered unless otherwise agreed
upon by Member and Provider or vendor. STERLING DENTAL PLANS in no
way is responsible for the dental services provided by a Provider or
vendor. The Program is not insurance and it may not reduce
deductibles, co-payments or other out-of-pocket expenses for dental
services that are covered by insurance.
Member’s Plan or Program provides Member access to a network of
participating dentists who are independent practicing dentists.
Participating providers are independent contractors in private
practice and are neither employees nor agents of STERLING DENTAL
PLANS and/or its parents, subsidiaries or affiliates (" STERLING
DENTAL PLANS"). The availability of any particular provider cannot
be guaranteed, and provider network composition is subject to change
without notice. STERLING DENTAL PLANS does not provide medical,
dental or any other treatment and is not responsible for outcomes.
All medical, dental and/or other health care is the responsibility
of the treating provider, in consultation with the Member. Your
selection of the provider is also the responsibility of the Member
and is not based on any representations by STERLING DENTAL PLANS.
The dentists and providers participating in the respective Plans
and/or Programs have agreed to make certain services and supplies
available to Members on a "Reduced Fee Service" basis. The term
"Reduced Fee Service" means a service that is available to a Member
at a discount from fees normally charged by the provider and for
which the Member is solely financially responsible. Member
understands that all payments to providers are due and payable at
the time of service, unless another payment arrangement is mutually
agreed upon between the Member and the treating provider. Members
may be subject to the treating provider's late payment and other
office policies.
In order to access Reduced Fee Service rates, the Member must
present his/her Program ID card to the provider's office at the time
of his/her appointment. In the event any of the terms and conditions
hereof are violated by Member, Member’s participation in the Plan or
Program may be terminated immediately.
8. DISCLAIMER OF
WARRANTIES:
9. GENERAL RELEASE:
Each Member, for himself/herself, and on behalf of any Family Member
who uses the services under the Plan or Program Membership
(“Membership Participant”), hereby forever releases, acquits and
discharges each of STERLING DENTAL PLANS and its employees,
officers, directors, agents and affiliates from any and all
liabilities, claims, demands, actions and causes of action that such
Member, Membership Participant or Member’s legal representative(s)
may have by reason of any damage or personal injury sustained as a
result of or during the course of the use of any dental service. The
sole recourse available to a Member, Membership Participant or
Member’s legal representative(s) against STERLING DENTAL PLANS will
be cancellation of the Program Membership as provided in Paragraph
4.
10. VALIDITY AND
ENFORCEABILITY:
The validity or unenforceability of any term of this Agreement will
in no way affect the validity or enforceability of any other term of
this Agreement.
11. GOVERNING LAW:
This Agreement will be governed and construed in accordance with the
laws of the State of
DISCLOSURE:
Plans and Programs offered by STERLING DENTAL PLANS are not health
insurance policies. Plans and Programs offered by STERLING DENTAL
PLANS provide discounts at certain health care providers for medical
services. Plans and Programs offered by STERLING DENTAL PLANS do not
make payments directly to the providers of medical services. The
Plan or Program member is obligated to pay for all health care
services but will receive a discount from those health care
providers who have contracted with the Plan, Program or discount
plan organization.
Sign up and have your membership ID# emailed the same day you join. You'll also receive a physical membership card in the mail within 3-5 business days!
Why Choose Us?
NO SIGN UP FEES, NO INITIATION FEES, NO HIDDEN FEES, FULL 12 MONTH MEMBERSHIP FOR THE LOWEST PRICE AROUND, PLAN SELLS FOR TWICE THE AMOUNT ON OUR COMPETITORS WEBSITE AND WE OFFER BETTER SUPPORT! PLAN IS ACTIVE SAME DAY, SAME DAY DENTAL PLAN!
Privacy Policy
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on DentaCards website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by calling our toll free number 1-800-642-2501. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1-800-642-2501 or use our contact page by clicking here.
Individual and Family Dental Plans.
DentaCard is a dental savings plan created to help those without traditional insurance visit the dentist more affordably.
