Terms of Use
Terms & Conditions for Use of this Site

Your use of this site is expressly conditioned on your acceptance of these Terms of Use. If you do not agree with any part of the Terms of Use, you must not use this site. DentaCard reserves the right to modify the Terms of Use at any time. Continued use of this site by you will constitute your acceptance of any revisions to the Terms of Use. Please check this page regularly.

Copyright / Trademark

Except where otherwise indicated, all materials contained in this Web site are the copyrighted property of American Dental Health Plans, its affiliated companies and/or third party licensors. Permission is hereby granted to use, copy and distribute these materials as presented in this Web site and without alteration for non-commercial purposes only; provided that all copyright and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited. Except as expressly provided herein, you shall not use any portion of this Web site, or any other intellectual property of American Dental Health Plans (including, but not limited to American Dental Health Plans service marks), on any other Web site, in the source code of any other Web site, or in any other printed or electronic materials. Except as expressly provided herein, you shall not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this Web site's content or frame this Web site within any other Web site without our prior written permission. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory, without prior written permission from American Dental Health Plans, is prohibited.

Third-Party Sites

This site contains links to other Internet Web sites ("Third-party Sites") that are not maintained by American Dental Health Plans. These links are provided solely for your convenience. American Dental Health Plans makes no warranties or representations about the content of, any products or services offered by, or the intellectual property compliance of, such Third-party Sites. We recommend that you take the time to read the privacy policies and user agreements of these sites.

 

Privacy & Security

Please review our Privacy & Security Policy, which also governs your visit to this web site.

Geographic Location Identification

When you visit our Web site, you may see messages tailored to your specific state or city. We are able to identify your general geographic location using a system that recognizes and pinpoints the location of publicly routed IP addresses - the unique numbers computers use to communicate with other devices on computer networks. Though we can identify your geographic location, we do not receive your personal information. We identify your location only to provide a more tailored experience for you.

Disclaimer of Warranty

The content and materials in this site are provided "as is" and without representations or warranties of any kind, either express or implied. American Dental Health Plans expressly disclaims all warranties, express or implied, with respect to this site including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. American Dental Health Plans does not warrant or represent that the functions or operation of this site will be uninterrupted or error-free, that defects will be corrected, or that this site, its servers or any e-mail sent from American Dental Health Plans are free of viruses or other harmful components. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

 

Limitation of Liability

American Dental Health Plans shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of (a) the use of, or inability to use, this site or content found in this site, or (b) unless resulting from the gross negligence or intentional actions of American Dental Health Plans, the unauthorized access to or alteration of your transmissions or data, even if American Dental Health Plans has been advised of the possibility of such damages. Some states do not allow the exclusion of liability for certain damages, so the foregoing exclusions or limitations may not apply to you.

Jurisdiction / Enforceability

Use of this site shall be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles of conflicts of laws. Any dispute concerning this site shall be subject to the exclusive venue of a court of competent jurisdiction in Cuyahoga County, Ohio. Should any provision of these Terms of Use be held invalid, unlawful or for any reason unenforceable, then the invalid, unlawful or unenforceable provision shall be severable from the remaining provisions. Such invalid, unlawful or unenforceable provision shall not affect the validity or enforceability of the remaining provisions.

 

 

 

This fee schedule is only to be used as a guide to determine approximate prices for dental services. The discounted fee schedule amount reflects the average fee information currently available on our systems. Individual dentist fee schedules may differ. Sterling Dental Plan makes no guarantee as to the accuracy of any particular fee amount. In order to determine the specific rates for a dental provider, you should contact the dental provider directly.  Discounted fees are listed for visits to a participating general dentist. Consult with your provider prior to beginning any treatment.Please note that this is not insurance and we do not make payments directly to medical services providers. It is a discount program, and you are obligated to pay for all health care services. You will receive discounts for medical services at certain health care providers who have contracted with the plan. This plan is administered by American Dental Health Plans,  6140 Parkland Blvd. Suite 100, Mayfield Heights, OH 44124. The program and its administrators have no liability for providing or guaranteeing service or the quality of service rendered.

Sterling Dental Plans membership agreement: (DBA DentaCard Members Agreement)
The following terms and conditions of this Member's Agreement (“Agreement”) as well as the STERLING DENTAL PLANS website Terms of Use, and Member’s Home Page which are incorporated herein by reference as if fully set forth below, govern the dental plan or dental program (“Plan or Program”) that you are purchasing through your submission of the enrollment form on the STERLING DENTAL PLANS website. All Members subscribing to a Plan or Program should read this Agreement and the incorporated Terms of Use, Refund and Cancellation Policy, and Member’s Home Page carefully and communicate any questions that may arise to a STERLING DENTAL PLANS Member Service Representative at:
By Phone:
Toll Free 24 hours a day - 1(800) 642-2501
Direct – 440-446-1555
Fax – 440-446-1555
By U.S. Postal Mail:
STERLING DENTAL PLANS Members Department
6140 Parkland Blvd., Mayfield Heights, Ohio 44124
MEMBER’S AGREEMENT
On behalf of yourself and your dependents, if applicable, the following are the terms and conditions of membership.
By submitting your enrollment request form, you acknowledge that you have read (on your own behalf and on behalf of your enrolled dependents) the following terms and conditions:
1. PLAN DESCRIPTION:
Each Member is entitled to receive discounts on specified services when using a participating provider (“Provider”) as set forth on the STERLING DENTAL PLANS website Provider List. Members are entitled to receive certain dental services from Providers at predetermined rates and for a percentage discount off the Provider’s normal retail prices for such dental services. The dental provider listings on STERLING DENTAL PLANS are provided directly from each dental Plan or Program, and the respective dental Plan or Program provides STERLING DENTAL PLANS with updates on a monthly basis. Every effort has been made to ensure that only participating active providers are listed. We strongly recommend that you confirm that a provider is currently participating before you receive any services from that provider.
Other terms and conditions, the dental services eligible for discounts, and the discounted fees for the dental services included are listed in the Members Home Page and are subject to change, modification or substitution by the Member’s Plan or Program as updated by STERLING DENTAL PLANS from time to time, and Members shall receive a reasonable notification of any such change, modification or substitution. Fees for Services vary by region. In order to receive dental services at the discounted rate, a Member must present his/her Membership ID card to the Provider before dental services are rendered. Members must pay the Provider directly at the time of Service unless otherwise agreed upon between Provider and Member.
If a Member wishes to confirm whether a Plan or Program discount is available for a particular dental service, or wishes to confirm the current fee for a particular dental service, he/she should first contact the Provider directly, and if any further assistance is necessary, a Member Service Representative at the toll-free number located above and/or on the Membership ID card.
2. MEMBERSHIP TERM:
Once the initial fee for Membership in the Plan or Program (“Membership Fee”) and any enrollment, processing or other fee is paid and received, a Member will be entitled to all discounted dental services for the time period (“Membership Term”) that the Member selects at the time of purchase. The Member will receive a Plan or Program activation notice with such activation commencing within 72 hours of the purchase and remaining in force as long as Member continues to pay required Membership Fees and otherwise complies with the terms of this Agreement. Members may select from Membership Terms offered at the time of activation which may include monthly or annual options. Member may change the Membership Term by calling Member Services before the new Membership Term at the number located on the Membership ID card.
3. AUTOMATIC RENEWAL OF MEMBERSHIP TERM:
YOUR MEMBERSHIP WILL BE AUTOMATICALLY RENEWED TWO (2) WEEKS PRIOR TO THE EXPIRATION DATE IDENTIFIED IN YOUR ORDER CONFIRMATION.
At the conclusion of your Membership Term, Membership in the Plan or Program will be renewed automatically unless the Member notifies STERLING DENTAL PLANS, either by telephoning a Member Services Representative at the number on the Membership ID card or by providing written notification to STERLING DENTAL PLANS before the new Membership Term, that he/she wishes to cancel his/her Membership in the Program.
Unless you are otherwise advised in advance by STERLING DENTAL PLANS, in the event that your initial membership order is paid in the form of an electronic payment (credit card or electronic check for the withdrawal of funds from your checking account), the automatic renewal will also be charged to the same credit card or checking account that you provide in making your initial membership order.
In addition to providing notification to STERLING DENTAL PLANS, in order to terminate his/her Membership, the Member also must return his/her Membership ID card to STERLING DENTAL PLANS before the new Membership term. If the Member either fails to notify STERLING DENTAL PLANS in writing that the Member is terminating the Membership and/or fails to return the Membership ID card as required herein, Membership in the Program will be renewed automatically and the Membership Fee for an additional term will be charged against the Member’s credit card or by debit to the Member’s checking account, as applicable. If the Member paid for the previous Membership by check, then he/she will be sent a bill for the Membership Fee. Should a Member have any questions concerning the program, or the continuation or cancellation of Membership, he/she should telephone a Member Services Representative at the number on the Membership ID Card.
4. CANCELLATION AND REFUND POLICY:
If a Member wishes to cancel and/or terminate his/her Membership, the Member may cancel their Membership by returning their membership card, or by written consent to STERLING DENTAL PLANS.  Any sign up fees will not be refunded. 
Any cancellation of Membership in the Plan or Program will not affect any dental services or discounts received by a canceling Member before the effective date of the cancellation.
5. COMPLAINT PROCEDURE:
Any complaint regarding Plan or Program Membership should be directed to Member Services at the toll-free number on your ID card or in writing to the address shown above.
6. MEMBERSHIP PAYMENT/BILLING:
Unless payment is made by check (other than a direct debit), payment of the initial Membership Fee and/or any renewal Membership Fee will be made automatically by a charge against the Member’s credit card or by a debit to the Member’s checking account (depending on the payment option authorized by the Member) for the full amount of the Membership Fee for the Membership Term. Members who chose to pay Membership Fees by a direct charge against the Member’s Credit card or by a direct debit to the Member’s checking account statement may not receive notice from STERLING DENTAL PLANS of a subscription payment due, rather the Member will be notified of the billing on his/her credit card or checking account statement. Each Member hereby authorizes STERLING DENTAL PLANS to bill and receive payment for the Membership Fee as set forth in the Agreement. STERLING DENTAL PLANS reserves the right to increase the Membership Fee for a future Membership Term, in which case the Member will be notified of the increased Membership Fee, which will be effective upon renewal of the Program Membership.
Checks returned as unpaid (NSF) will be assessed a $25.00 service charge. Past due accounts that are not brought current within 15 days of the e-mail notice are subject to suspension and possible account termination.
Unless you are otherwise advised in advance by STERLING DENTAL PLANS, in the event that your initial membership order is paid in the form of an electronic payment (credit card or electronic check for the withdrawal of funds from your checking account), the automatic renewal will also be charged to the same credit card or checking account that you provide in making your initial membership order. Provided that your discount plan benefits have not been used, a full refund will be issued within the first 60 days of the automatic renewal. After 60 days, membership is subject to the cancellation policy detailed above. In the event that your initial membership order is paid via regular U.S. Mail in the form of a paper check or money order, it is the responsibility of the member to supply STERLING DENTAL PLANS with current payment information to process membership renewal. Payment options are limited to the following: credit card, electronic check withdrawal, or paper check or money order sent regular U.S. Mail.
In order for your membership to continue without interruption, your renewal payment must be received two (2) weeks prior to the expiration date identified in your order confirmation. In the event that STERLING DENTAL PLANS attempts to automatically renew your membership but is unable to do so due to the cancellation or inactivation of your credit card or other form of electronic payment, STERLING DENTAL PLANS will attempt to notify the member through the e-mail address on record. In all events, it is the responsibility of the member to ensure that STERLING DENTAL PLANS has received payment for membership renewal two (2) weeks prior to the expiration date identified in the order confirmation. STERLING DENTAL PLANS is not responsible and assumes no liability to any member for any member's failure to provide STERLING DENTAL PLANS with current payment information for membership renewal.
7. MEMBER ACKNOWLEDGEMENTS:
Membership in the Plan or Program and or Member’s rights or duties under this Agreement may not be assigned or delegated without the prior express written consent of STERLING DENTAL PLANS. Member agrees that he/she will use his/her Plan or Program Membership only for his/her personal benefit or for the benefit of his/her Family Members (if Family Program is elected). “Family Members” are defined by the specific Plan or Program chosen by the Member. A Member’s violation of this Paragraph may, at the discretion of STERLING DENTAL PLANS, result in immediate termination of the Plan or Program Membership. STERLING DENTAL PLANS bears no responsibility for the payment of or contribution to any use, sales or other tax that may be imposed on the dental services by any federal, state or other taxing authority. Payment of such taxes will remain the sole responsibility of the Member or the Provider of the dental services, as applicable. Member is responsible for paying Providers and/or vendors for all dental services rendered unless otherwise agreed upon by Member and Provider or vendor. STERLING DENTAL PLANS in no way is responsible for the dental services provided by a Provider or vendor. The Program is not insurance and it may not reduce deductibles, co-payments or other out-of-pocket expenses for dental services that are covered by insurance.
Member’s Plan or Program provides Member access to a network of participating dentists who are independent practicing dentists. Participating providers are independent contractors in private practice and are neither employees nor agents of STERLING DENTAL PLANS and/or its parents, subsidiaries or affiliates (" STERLING DENTAL PLANS"). The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change without notice. STERLING DENTAL PLANS does not provide medical, dental or any other treatment and is not responsible for outcomes. All medical, dental and/or other health care is the responsibility of the treating provider, in consultation with the Member. Your selection of the provider is also the responsibility of the Member and is not based on any representations by STERLING DENTAL PLANS.
The dentists and providers participating in the respective Plans and/or Programs have agreed to make certain services and supplies available to Members on a "Reduced Fee Service" basis. The term "Reduced Fee Service" means a service that is available to a Member at a discount from fees normally charged by the provider and for which the Member is solely financially responsible. Member understands that all payments to providers are due and payable at the time of service, unless another payment arrangement is mutually agreed upon between the Member and the treating provider. Members may be subject to the treating provider's late payment and other office policies.
In order to access Reduced Fee Service rates, the Member must present his/her Program ID card to the provider's office at the time of his/her appointment. In the event any of the terms and conditions hereof are violated by Member, Member’s participation in the Plan or Program may be terminated immediately.
8. DISCLAIMER OF WARRANTIES:
STERLING DENTAL PLANS IS NOT A MERCHANT, MANUFACTURER, OR A PROVIDER OF THE DENTAL SERVICES. STERLING DENTAL PLANS DOES NOT GIVE ANY WARRANTY, EXPRESS OR IMPLIED, AS TO DESCRIPTION, QUALITY, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, PRODUCTIVENESS, OR ANY OTHER MATTER, FOR ANY SERVICES OR MERCHANDISE PURCHASED OR RECEIVED BY A MEMBER FROM A PROVIDER OR VENDOR THROUGH HIS/HER MEMBERSHIP IN THE PLAN OR PROGRAM. MEMBER SHOULD NOT RELY ON STERLING DENTAL PLANS’S SKILL OR JUDGEMENT IN SELECTING A PROVIDER OR VENDOR FOR THE SERVICES AVAILABLE TO MEMBERS. IN THE EVENT ANY PRODUCT OR SERVICE PURCHASED OR RECEIVED BY A MEMBER IS CANCELLED, MODIFIED, DEFECTIVE, OR OTHERWISE UNSATISFACTORY TO THE MEMBER, THE MEMBER WILL LOOK SOLELY TO THE PROVIDER, SELLER, MERCHANT, VENDOR OR MANUFACTURER OF THE PRODUCT OR DENTAL SERVICE FOR ANY REPAIR, EXCHANGE, REFUND OR SATISFACTION OF CLAIM.
9. GENERAL RELEASE:
Each Member, for himself/herself, and on behalf of any Family Member who uses the services under the Plan or Program Membership (“Membership Participant”), hereby forever releases, acquits and discharges each of STERLING DENTAL PLANS and its employees, officers, directors, agents and affiliates from any and all liabilities, claims, demands, actions and causes of action that such Member, Membership Participant or Member’s legal representative(s) may have by reason of any damage or personal injury sustained as a result of or during the course of the use of any dental service. The sole recourse available to a Member, Membership Participant or Member’s legal representative(s) against STERLING DENTAL PLANS will be cancellation of the Program Membership as provided in Paragraph 4.
10. VALIDITY AND ENFORCEABILITY:
The validity or unenforceability of any term of this Agreement will in no way affect the validity or enforceability of any other term of this Agreement.
11. GOVERNING LAW:
This Agreement will be governed and construed in accordance with the laws of the State of Ohio regardless of any application or principles regarding conflicts of laws.
DISCLOSURE:
Plans and Programs offered by STERLING DENTAL PLANS are not health insurance policies. Plans and Programs offered by STERLING DENTAL PLANS provide discounts at certain health care providers for medical services. Plans and Programs offered by STERLING DENTAL PLANS do not make payments directly to the providers of medical services. The Plan or Program member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the Plan, Program or discount plan organization.

 

Sign up and have your membership ID# emailed the same day you join.  You'll also receive a physical membership card in the mail within 3-5 business days!

Why Choose Us?

NO SIGN UP FEES, NO INITIATION FEES, NO HIDDEN FEES, FULL 12 MONTH MEMBERSHIP FOR THE LOWEST PRICE AROUND, PLAN SELLS FOR TWICE THE AMOUNT ON OUR COMPETITORS WEBSITE AND WE OFFER BETTER SUPPORT!  PLAN IS ACTIVE SAME DAY, SAME DAY DENTAL PLAN!

Discount Dental Plans

Affordable Dental Plans

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on DentaCards website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling our toll free number 1-800-642-2501. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-800-642-2501 or use our contact page by clicking here.

Individual and Family Dental Plans.

DentaCard is a dental savings plan created to help those without traditional insurance visit the dentist more affordably.