Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we
provide this notice explaining our online information practices and
the choices you can make about the way your information is collected
and used. To make this notice easy to find, we make it available on
our homepage and at every point where personally identifiable
information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on
DentaCard's website. On some pages, you can order products, make
requests, and register to receive materials. The types of personal
information collected at these pages are:
Credit/Debit Card Information
On some pages, you can submit information about other people. For
example, if you order a gift online and want it sent directly to the
recipient, you will need to submit the recipient's address. In this
circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an
order only to complete that order. We do not share this information
with outside parties except to the extent necessary to complete that
We use the information you provide about someone else when placing
an order only to ship the product and to confirm delivery. We do not
share this information with outside parties except to the extent
necessary to complete that order.
We offer gift-cards by which you can personalize a product you order
for another person. Information you provide to us to create a
gift-card is only used for that purpose, and it is only disclosed to
the person receiving the gift.
We use return email addresses to answer the email we receive. Such
addresses are not used for any other purpose and are not shared with
You can register with our website if you would like to receive our
catalog as well as updates on our new products and services.
Information you submit on our website will not be used for this
purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design
our website and to share with advertisers. For example, we may tell
an advertiser that X number of individuals visited a certain area on
our website, or that Y number of men and Z number of women filled
out our registration form, but we would not disclose anything that
could be used to identify those individuals.
Finally, we never use or share the personally identifiable
information provided to us online in ways unrelated to the ones
described above without also providing you an opportunity to opt-out
or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure
the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and
secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important.
For that reason, we never collect or maintain information at our
website from those we actually know are under 13, and no part of our
website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we
collect online and maintain by calling our toll free number
1-888-333-6822. We use this procedure to better safeguard your
You can correct factual errors in your personally identifiable
information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable
steps to verify your identity before granting access or making
How To Contact Us
Should you have other questions or concerns about these privacy
policies, please call us at 1-877-333-6822 or use our contact page
by clicking here.
Individual and Family Dental Plans.
DentaCard is a dental savings plan created to help those without
traditional insurance visit the dentist more affordably.
Terms & Conditions for Use of this Site
Your use of this site is expressly conditioned on your acceptance of
of Use, you must not use this site.
Continued use of this site by you will constitute your acceptance of
Copyright / Trademark
Except where otherwise indicated, all materials contained in this
Web site are the copyrighted property of DentaCard, its
affiliated companies and/or third party licensors.
Permission is hereby granted to use, copy and distribute these
materials as presented in this Web site and without alteration for
non-commercial purposes only; provided that all copyright and other
proprietary notices appear in all copies in the same manner as the
original. All other uses are prohibited.
Except as expressly provided herein, you shall not use any portion
of this Web site, or any other intellectual property of
DentaCard (including, but not limited to DentaCard service
marks), on any other Web site, in the source code of any other Web
site, or in any other printed or electronic materials. Except as
expressly provided herein, you shall not modify, publish, reproduce,
republish, create derivative works, copy, upload, post, transmit,
distribute, or otherwise use any of this Web site's content or frame
this Web site within any other Web site without our prior written
permission. Systematic retrieval of data or other content from this
site to create or compile, directly or indirectly, a collection,
compilation, database or directory, without prior written permission
from Dental Health Plans, is prohibited.
This site contains links to other Internet Web sites ("Third-party
Sites") that are not maintained by DentaCard. These links are
provided solely for your convenience. DentaCard makes no
warranties or representations about the content of, any products or
services offered by, or the intellectual property compliance of,
such Third-party Sites. We recommend that you take the time to read
the privacy policies and user agreements of these sites.
Privacy & Security
Please review our Privacy & Security Policy, which also governs your
visit to this web site.
Geographic Location Identification
When you visit our Web site, you may see messages tailored to your
specific state or city. We are able to identify your general
geographic location using a system that recognizes and pinpoints the
location of publicly routed IP addresses - the unique numbers
computers use to communicate with other devices on computer
networks. Though we can identify your geographic location, we do not
receive your personal information. We identify your location only to
provide a more tailored experience for you.
Disclaimer of Warranty
The content and materials in this site are provided "as is" and
without representations or warranties of any kind, either express or
implied. DentaCard expressly disclaims all warranties, express
or implied, with respect to this site including, but not limited to,
implied warranties of merchantability, fitness for a particular
purpose and non-infringement. DentaCard does not warrant or
represent that the functions or operation of this site will be
uninterrupted or error-free, that defects will be corrected, or that
this site, its servers or any e-mail sent from DentaCard are
free of viruses or other harmful components. Some states do not
allow the disclaimer of implied warranties, so the foregoing
disclaimer may not apply to you.
Limitation of Liability
DentaCard shall not be liable for any injury, loss, claim, or damage, nor
any indirect, special, incidental or consequential damages of any
kind, whether based in contract, tort, strict liability or
otherwise, which arises out of (a) the use of, or inability to use,
this site or content found in this site, or (b) unless resulting
from the gross negligence or intentional actions of DentaCard,
the unauthorized access to or alteration of your transmissions or
data, even if DentaCard has been advised of the possibility of
such damages. Some states do not allow the exclusion of liability
for certain damages, so the foregoing exclusions or limitations may
not apply to you.
Jurisdiction / Enforceability
Use of this site shall be governed by and construed in accordance
with the laws of the State of Ohio without giving effect to any
principles of conflicts of laws. Any dispute concerning this site
shall be subject to the exclusive venue of a court of competent
jurisdiction in Cuyahoga County, Ohio.
or for any reason unenforceable, then the invalid, unlawful or
unenforceable provision shall be severable from the remaining
provisions. Such invalid, unlawful or unenforceable provision shall
not affect the validity or enforceability of the remaining
Fees listed on this website/materials:
This fee schedule is only to be used as a guide to determine
approximate prices for dental services. The discounted fee schedule
amount reflects the average fee information currently available on
our systems. Individual dentist fee schedules may differ.
DentaCard makes no guarantee as to the accuracy of any particular
fee amount. In order to determine the specific rates for a dental
provider, you should contact the dental provider directly.
Discounted fees are listed for visits to a participating general
dentist. Consult with your provider prior to beginning any
treatment. Please note that this is not insurance and we do not make
payments directly to medical services providers. It is a discount
program, and you are obligated to pay for all health care services.
You will receive discounts for medical services at certain health
care providers who have contracted with the plan. This plan is
administered by DentaCard, 5800 LANDERBROOK DR SUITE 200,
Mayfield Heights, OH 44124. The program and its administrators have
no liability for providing or guaranteeing service or the quality of
DentaCard membership agreement: (DBA DentaCard Members Agreement)
The following terms and conditions of this Member's Agreement
Member’s Home Page which are incorporated herein by reference as if
fully set forth below, govern the dental plan or dental program
(“Plan or Program”) that you are purchasing through your submission
of the enrollment form on the DentaCard website, also the DentaCard
website. All Members subscribing to a Plan or Program should read
Cancellation Policy, and Member’s Home Page carefully and
communicate any questions that may arise to a DentaCard Member
Service Representative at:
Toll Free 24 hours a day - 1(877)333-6822
Fax – 440-446-1990
By U.S. Postal Mail:
DentaCard Members Department
5800 LANDERBROOK DR SUITE 200, Mayfield Heights, Ohio 44124
On behalf of yourself and your dependents, if applicable, the
following are the terms and conditions of membership.
By submitting your enrollment request form, you acknowledge that you
have read (on your own behalf and on behalf of your enrolled
dependents) the following terms and conditions:
1. PLAN DESCRIPTION:
Each Member is entitled to receive discounts on specified services
when using a participating provider (“Provider”) as set forth on the
DentaCard website Provider List. Members are entitled to receive
certain dental services from Providers at predetermined rates and
for a percentage discount off the Provider’s normal retail prices
for such dental services. The dental provider listings on DentaCard
are provided directly from each dental Plan or Program, and the
respective dental Plan or Program provides DentaCard with updates on
a monthly basis. Every effort has been made to ensure that only
participating active providers are listed. We strongly recommend
that you confirm that a provider is currently participating before
you receive any services from that provider.
Other terms and conditions, the dental services eligible for
discounts, and the discounted fees for the dental services included
are listed in the Members Home Page and are subject to change,
modification or substitution by the Member’s Plan or Program as
updated by DentaCard from time to time, and Members shall have
access either through the website or by phone to receive updates of
any such change, modification or substitution. Fees for Services
vary by region, provider and specialty. In order to receive dental
services at the discounted rate, a Member must present his/her
Membership ID card to the Provider before dental services are
rendered. Members must pay the Provider directly at the time of
Service unless otherwise agreed upon between Provider and Member.
If a Member wishes to confirm whether a Plan or Program discount is
available for a particular dental service, or wishes to confirm the
current fee for a particular dental service, he/she should first
contact the Provider directly, and if any further assistance is
necessary, a Member Service Representative at the toll-free number
located above and/or on the Membership ID card. See refund and
cancelation policy for additional information pertaining to
providers who do not offer discounts or who no longer participate
with the plan.
2. MEMBERSHIP TERM:
Once the initial fee for Membership in the Plan or Program
(“Membership Fee”) and any enrollment, processing or other fee is
paid and received, a Member will be entitled to all discounted
dental services for the time period (“Membership Term”) that the
Member selects at the time of purchase. The Member will receive a
Plan or Program activation notice with such activation commencing
within 72 hours of the purchase and remaining in force as long as
Member continues to pay required Membership Fees and otherwise
complies with the terms of this Agreement. Members may select from
Membership Terms offered at the time of activation which may include
monthly or annual options. Member may change the Membership Term by
calling Member Services before the new Membership Term at the number
located on the Membership ID card.
3. AUTOMATIC RENEWAL OF MEMBERSHIP TERM:
YOUR MEMBERSHIP WILL NOT BE AUTOMATICALLY RENEWED.
4. CANCELLATION AND REFUND POLICY:
If a Member wishes to cancel and/or terminate his/her Membership,
the Member may cancel their Membership by returning their membership
card, or by written consent to DentaCard. Any sign up fees will not
Any cancellation of Membership in the Plan or Program will not
affect any dental services or discounts received by a canceling
Member before the effective date of the cancellation.
5. COMPLAINT PROCEDURE:
Any complaint regarding Plan or Program Membership should be
directed to Member Services at the toll-free number on your ID card
or in writing to the address shown above.
6. MEMBERSHIP PAYMENT/BILLING:
Unless payment is made by check (other than a direct debit), payment
of the initial Membership Fee and/or any renewal Membership Fee will
be made automatically by a charge against the Member’s credit card
or by a debit to the Member’s checking account (depending on the
payment option authorized by the Member) for the full amount of the
Membership Fee for the Membership Term. Members who chose to pay
Membership Fees by a direct charge against the Member’s Credit card
or by a direct debit to the Member’s checking account statement may
not receive notice from DentaCard of a subscription payment due,
rather the Member will be notified of the billing on his/her credit
card or checking account statement. Each Member hereby authorizes
DentaCard to bill and receive payment for the Membership Fee as set
forth in the Agreement. DentaCard reserves the right to increase the
Membership Fee for a future Membership Term, in which case the
Member will be notified of the increased Membership Fee, which will
be effective upon renewal of the Program Membership.
Checks returned as unpaid (NSF) will be assessed a $25.00 service
charge. Past due accounts that are not brought current within 15
days of the e-mail notice are subject to suspension and possible
Unless you are otherwise advised in advance by DentaCard, in the
event that your initial membership order is paid in the form of an
electronic payment (credit card or electronic check for the
withdrawal of funds from your checking account). Payment options are
limited to the following: credit card, electronic check withdrawal,
or paper check or money order sent regular U.S. Mail. In
order for your membership to continue without interruption, your
renewal payment must be received two (2) weeks prior to the
expiration date identified in your order confirmation. In all
events, it is the responsibility of the member to ensure that
DentaCard has received payment for membership renewal two (2) weeks
prior to the expiration date identified in the order confirmation.
DentaCard is not responsible and assumes no liability to any member
for any member's failure to provide DentaCard with current payment
information for membership renewal. See refund policy for more
7. MEMBER ACKNOWLEDGEMENTS:
Membership in the Plan or Program and or Member’s rights or duties
under this Agreement may not be assigned or delegated without the
prior express written consent of DentaCard. Member agrees that
he/she will use his/her Plan or Program Membership only for his/her
personal benefit or for the benefit of his/her Family Members (if
Family Program is elected). “Family Members” are defined by the
specific Plan or Program chosen by the Member. A Member’s violation
of this Paragraph may, at the discretion of DentaCard, result in
immediate termination of the Plan or Program Membership. DentaCard
bears no responsibility for the payment of or contribution to any
use, sales or other tax that may be imposed on the dental services
by any federal, state or other taxing authority. Payment of such
taxes will remain the sole responsibility of the Member or the
Provider of the dental services, as applicable. Member is
responsible for paying Providers and/or vendors for all dental
services rendered unless otherwise agreed upon by Member and
Provider or vendor. DentaCard in no way is responsible for the
dental services provided by a Provider or vendor. The Program is not
insurance and it may not reduce deductibles, co-payments or other
out-of-pocket expenses for dental services that are covered by
Member’s Plan or Program provides Member access to a network of
participating dentists who are independent practicing dentists.
Participating providers are independent contractors in private
practice and are neither employees nor agents of DentaCard and/or
its parents, subsidiaries or affiliates (" DentaCard"). The
availability of any particular provider cannot be guaranteed, and
provider network composition is subject to change without notice.
DentaCard does not provide medical, dental or any other treatment
and is not responsible for outcomes. All medical, dental and/or
other health care is the responsibility of the treating provider, in
consultation with the Member. Your selection of the provider is also
the responsibility of the Member and is not based on any
representations by DentaCard.
The dentists and providers participating in the respective Plans
and/or Programs have agreed to make certain services and supplies
available to Members on a "Reduced Fee Service" basis. The term
"Reduced Fee Service" means a service that is available to a Member
at a discount from fees normally charged by the provider and for
which the Member is solely financially responsible. Member
understands that all payments to providers are due and payable at
the time of service, unless another payment arrangement is mutually
agreed upon between the Member and the treating provider. Members
may be subject to the treating provider's late payment and other
In order to access Reduced Fee Service rates, the Member must
present his/her Program ID card to the provider's office at the time
of his/her appointment. In the event any of the terms and conditions
hereof are violated by Member, Member’s participation in the Plan or
Program may be terminated immediately.
8. DISCLAIMER OF WARRANTIES:
DentaCard IS NOT A MERCHANT,
MANUFACTURER, OR A PROVIDER OF THE DENTAL SERVICES.
DentaCard DOES NOT GIVE ANY WARRANTY,
EXPRESS OR IMPLIED, AS TO DESCRIPTION, QUALITY, MERCHANTABILITY,
FITNESS FOR ANY PARTICULAR PURPOSE, PRODUCTIVENESS, OR ANY OTHER
MATTER, FOR ANY SERVICES OR MERCHANDISE PURCHASED OR RECEIVED BY A
MEMBER FROM A PROVIDER OR VENDOR THROUGH HIS/HER MEMBERSHIP IN THE
PLAN OR PROGRAM. MEMBER SHOULD NOT RELY ON
DentaCard’S SKILL OR JUDGEMENT IN SELECTING A PROVIDER OR
VENDOR FOR THE SERVICES AVAILABLE TO MEMBERS. IN THE EVENT ANY
PRODUCT OR SERVICE PURCHASED OR RECEIVED BY A MEMBER IS CANCELLED,
MODIFIED, DEFECTIVE, OR OTHERWISE UNSATISFACTORY TO THE MEMBER, THE
MEMBER WILL LOOK SOLELY TO THE PROVIDER, SELLER, MERCHANT, VENDOR OR
MANUFACTURER OF THE PRODUCT OR DENTAL SERVICE FOR ANY REPAIR,
EXCHANGE, REFUND OR SATISFACTION OF CLAIM.
9. GENERAL RELEASE:
Each Member, for himself/herself, and on behalf of any Family Member
who uses the services under the Plan or Program Membership
(“Membership Participant”), hereby forever releases, acquits and
discharges each of DentaCard and its employees, officers, directors,
agents and affiliates from any and all liabilities, claims, demands,
actions and causes of action that such Member, Membership
Participant or Member’s legal representative(s) may have by reason
of any damage or personal injury sustained as a result of or during
the course of the use of any dental service. The sole recourse
available to a Member, Membership Participant or Member’s legal
representative(s) against DentaCard will be cancellation of the
Program Membership as provided in Paragraph 4.
10. VALIDITY AND ENFORCEABILITY:
The validity or unenforceability of any term of this Agreement will
in no way affect the validity or enforceability of any other term of
11. GOVERNING LAW:
This Agreement will be governed and construed in accordance with the
laws of the State of Ohio regardless of any application or
principles regarding conflicts of laws.
Plans and Programs offered by DentaCard are not health insurance
policies. Plans and Programs offered by DentaCard provide discounts
at certain health care providers for medical services. Plans and
Programs offered by DentaCard do not make payments directly to the
providers of medical services. The Plan or Program member is
obligated to pay for all health care services but will receive a
discount from those health care providers who have contracted with
the Plan, Program or discount plan organization.
30 MONEY BACK GUARANTEE!